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Cloud Kitchen • September 28, 2024 • 4 min read

The 5 Essential SOPs Every Cloud Kitchen Must Implement

By AM Chef Consultancy

The dark kitchen model relies entirely on speed of service and digital reputation. A single bad review due to cold food or missing items can severely impact the algorithm ranking on aggregator platforms.

1. The KOT Flow Protocol

Kitchen Order Tickets must follow a strict linear progression. Define exactly who receives the tablet ping, who calls it out, and who bags it.

2. Packaging Standards

Soggy fries destroy brands. Define exact packaging types for different moisture-content foods.

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